Green Screen Problem
What to do when playing a video shows only a green screen with audio

Overview

Playing a video that shows a green screen with audio rather than displaying the desired content is a problem common to Windows operating systems. The reasons for the issue are not singular. Fixing the issue may require several steps. More information on the Green Screen Problem and how to fix it below:

Fixes

Hacks that might temporarily solve issue

  • Play video in another browser
  • Update your web browser
  • Close other browser tabs and windows
  • Delete browser cache data
  • Delete cookies and temporary files on your PC/Mac
  • Reboot your computer
Last modified 2mo ago