> For the complete documentation index, see [llms.txt](https://faq.liquidandgrit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.liquidandgrit.com/custom-projects/custom-work-projects-1.md).

# Research Rangers

{% hint style="info" %}
Our team answers questions about specific topics that are curated from our existing database and insights library. For subjects that require an extended period of time or external research, please reach out to <brett.nowak@liquidandgrit.com> to discuss the details of a [custom work project](/custom-projects/custom-work-projects.md).
{% endhint %}

## Submit a Request

To submit a research request, please fill out [this form](https://liquidandgrit.typeform.com/research). Once the request is submitted, our team will:

1. Follow up to confirm the project’s scope and ask any follow-up questions, if necessary.
2. Complete research (typically in a Google Document or spreadsheet).
3. Share your completed request through your preferred communication channel (e.g. shared Slack channel, email, or Slack DM).

{% hint style="success" %}
We typically respond to requests within one week.&#x20;
{% endhint %}

## Examples of Requests

I'm looking for examples of \[X] feature in \[Y] subgenre. I've copied screenshots from Empires and Puzzles and Lords Mobile as an example of what I'm looking for. Can you look into examples in other comps?

***

Do you have more information on \[X] feature in \[Y] app? We want to extend our season pass in our app and are investigating the final reward when players reach the highest rank in the season. For example, see the image below:

* Can we get a sample of videos for this prize chest?
* We want to know if it continues to give a prize chest or it is just one time?
* Do they have any limit for those prize chests?

## Best Practices

* Include relevant details and examples to help us best respond to your request.
* Mention your name, role, and market in your request, as well as any team members that might also be interested in our findings (we will tag them on Slack or email when we respond).
* Attempt to self-service your request first by using Liquid & Grit's tools and database. Feel free to fill out the form if you need help using our product for a specific use case.