# Research Experts Team

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Our team answers questions about specific topics that take <5 hours to complete. For subjects that require an extended period of research, please reach out to <brett.nowak@liquidandgrit.com> to discuss the details of a [custom work project](https://faq.liquidandgrit.com/custom-projects/custom-work-projects).
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## Submit a Request

To submit a research request, please fill out this form. Once the request is submitted, our team will:

1. Follow up to get more details on your request, if necessary.
2. Outline the ask and complete research in a Google Document or Spreadsheet.
3. We will usually respond to your request in a shared Slack channel.

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We typically respond to requests within one week.&#x20;
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## Examples of Requests

I'm looking for examples of \[X] feature in \[Y] subgenre. I've copied screenshots from Empires and Puzzles and Lords Mobile as an example of what I'm looking for. Can you look into examples in other comps?

***

Do you have more information on \[X] feature in \[Y] app? We want to extend our season pass in our app and are investigating the final reward when players reach the highest rank in the season. For example, see the image below:

* Can we get a sample of videos for this prize chest?
* We want to know if it continues to give a prize chest or it is just one time?
* Do they have any limit for those prize chests?

## Best Practices

* Include relevant details and examples to help us best respond to your request.
* Mention your name, role, and market in your request, as well as any co-workers that we might also be interested in our findings (we will tag them on Slack when we respond).
* Attempt to self-service your request first by using Liquid & Grit's tools and database. Feel free to fill out the form if you need help using our product for a specific use case.